Our guarantees

Every one of our employees understands the value and importance of you, the customer. From the initial enquiry right through to your guarantee being issued, your order will be monitored and quality checked.

At Bayfield Timber we are committed to delivering quality products and with a high level of fitting to your ultimate satisfaction. You can be assured that as a Fensa registered company all of our products are guaranteed for 10 years.

We also have a number of additional warranties in place. These do vary from product to product and are dependant on materials used and the manufacturer concernedetc. However for the most part timber windows are guaranteed for 8 years against the paint and 30 years against the timber. This guarantee is offered with Softwood and Hardwood products.

As an added safeguard, the appropriate guarantees and warranties will be advised to you in advance so that you can be assured of what level of protection you have, with full paperwork being provided relevasnt to each prodcut as appropriate. Their FSC and PEFC certification means that we can supply products which meet the highest environmental, social, and economic standards for timber sourcing.

Products are tested to the highest standards using BM Trada as an independent auditor for both the products and manufacturing facility that gives the ISO9001:2000 accreditation.

Our processes are very robust and every job we take on no matter how small receives our full care and attention. Each installation team, of which we have six, is thoroughly vetted with a minimum of six months history with the company before they are allowed to install in a domestic environment.

We believe firmly in premium quality at the best price. For this reason we only specify product manufacturers of the highest standard.

We are constantly reviewing our products and suppliers. We deal with companies across the UK and Europe for the best possible products for your needs, in a wide range of materials depending on specification and budget.

Hardware is equally important as we take security very seriously, working to all known British standards with manufacturers such as Yale and Securistyle.

We are a registered member of FENSA, affording you much greater protection.

 

Fensa number 34262

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Head Office

Unit 3,
Atlas Point,
Atlantic Street,
Altrincham,
Cheshire
WA14 5FA
Tel: 0161 927 4960
Fax: 0161 927 4961
sales@bayfieldtimber.co.uk
Company No:10913123

Preston Office

Wham House Farm, Moss Lane, Little Hoole, Preston, Lancashire PR4 4GY
Tel: 01772 472754
sales@bayfieldbespoke.co.uk

Stoke Office

Canalside House, 11 Shardlow Close, Staffordshire ST15 8GA
Tel: 01785 318978
sales@bayfieldtimber.co.uk

We have moved

Our new address:

Unit 3,
Atlas Point,
Atlantic Street,
Altrincham WA14 5FA